Partnering with Extraordinary People

With over thirty years of experience in organization and leadership development, Cindy Zook Associates serves an extensive array of domestic and international clients in the public, private and non-profit sectors. We lead and facilitate results-driven processes for Cabinet-level Secretaries, heads of Agencies and Global Fortune 500 / 1000 CEOs, Boards and their teams.  We are skilled at working with technical people in every discipline and across every sector. We have an outstanding support team who capture clients’ work and ensure we deliver outstanding packages at the end of each meeting.

Public-sector Clients

• Agency for Healthcare Research and Quality
• The Center for Drug Evaluation and Research
• Center for Medicaid and Medicare Services
• Communications and Public Engagement, Arlington County, VA
• Department of Homeland Security/Customs and Border Patrol
• Drug Enforcement Agency
• Federal Aviation Administration
• Federal Bureau of Investigation
• Federal Deposit Insurance Corporation
• Federal Retirement Thrift Investment Board
• Federal Transit Administration
• General Services Administration
• International Finance Corporation
• Legal Services Corporation
• Maritime Administration
• National Association of Counties
• National Aeronautics and Space Administration
• National Institute for Allergy & Infectious Diseases
• National Institutes of Health

• National Oceanic and Atmospheric Administration
• National Park Service
• National Science Foundation and Board
• National Sciences Resource Center
• NAS / Federal Demonstration Partnership
• NAS / Government University Industry Research Roundtable
• NAS / Research Business Models
• Naval War College
• Public Company Accounting Oversight Board (PCAOB)
• Smithsonian Institution
• USDA / Economic Research Service
• U.S. Air Force Cost Analysis Agency
• U.S. Army Corps of Engineers
• U.S. Census Bureau
• U.S. Chemical Safety and Hazard Investigation Board
• U.S. Department of Transportation
• U.S. Election Assistance Commission
• U.S. Office of Government Ethics
• World Bank

I worked with Cindy for over five years during my tenure as head of the FAA. We hosted a leadership strategy session annually for our 200 top executives. Cindy played a key role in developing the agenda and leading these two day sessions. Unlike many consultants who might offer fairly standard approaches to an offsite, Cindy took the time to work with me and my immediate staff to plan agendas tailored to our specific needs. She was able to assess where the group was, make recommendations to me on how to respond, and guide the conversations toward clear results. Our team always left with a renewed sense of purpose and a clear strategy for the year ahead.

Michael Huerta Former FAA Administrator

Cindy is an essential partner in advancing the goals of the Penn State Sexual Assault Forensic Examination Telehealth (SAFE-T) Center. She quickly grasps our challenges and devises creative strategies to bring our diverse and large (over 20 people!) board together to work on solutions. She brings unparalleled and infectious energy to our work, resulting in gratitude from the board for the quality of the planning and facilitation and BIG leaps in advancing our work for SAFE-T. At the end, she extracts the critical nuggets and wraps it all up in a bow with next steps- priceless! Cindy is a critical element of our success!

Sheridan Miyamoto, PhD Director and Principal Investigator, SAFE-T Center

Over the years, Cindy has demonstrated her consummate skill as a facilitator and organizer of strategic planning efforts. I have benefitted from her leadership in developing strategic plans for the Federal Demonstration Partnership (FDP), an organization of more than 200 universities and research institutions and 10 Federal research agencies, dedicated to improving the efficiency and effectiveness of managing Federal research grants by reducing administrative burden for researchers so that they can spend more time doing research and less time doing administration. The process has involved difficult, intense, and occasionally frustrating work. Cindy’s skills made the sessions enjoyable, inclusive, and highly productive. For those seeking help with facilitating group activities, including strategic planning, I can give Cindy Zook the very highest recommendation.

Dick Seligman Associate Vice President, Research Administration (Ret.), California Institute of Technology and former Chair, FDP

As a CEO of a 100+ year science and engineering Society, I learned early on that it’s critical to find trusted consultants that are experienced, reliable and talented. Cindy Zook is all that and more. She’s helped my senior team and my Board attain successes far beyond our expectations. Her Optica scope of work has included strategic planning, assessment and improvement of our culture, and designing approaches to gain the highest level of acceptance of organizational change. Cindy sees and brings out the best in people, which creates a supportive and impactful experience for all. I’m grateful for our long-term professional connection.

Elizabeth Rogan CEO Optica, The Society Advancing Optics and Photonics Worldwide

Private-sector Clients

• AccelerātUM
• Air Line Pilots Association, International
• All Children’s Hospital
• American Academy of Addiction Psychiatry
• Byte Cubed / U Group
• Caelum Research Corporation
• Columbia MedCom Group
• Consortium of Universities for the Advancement of Hydrologic Science
• Cygnus Corporation
• Emergent Space Technologies

• Frontier MEDEX
• Heart and Lung Institute
• Herman Miller, Inc.
• Hitachi Data Systems / Hitachi Global Technologies
• House Ear Clinic
• Kiser Law Firm
• Mortgage Bankers Association of America
• Prestige Professional Employer Organization
• Rock Creek Group
• Statistics Collaborative, Inc.

Non-profit Clients

• Alvernia University
• American Academy of Otolaryngology – Head and Neck Surgery Foundation
• American Academy of Otolaryngic Allergists
• American Academy of PAs
• American Association of Healthcare Administrative Management
• American Geophysical Union
• American Society of Cataract and Refractive Surgeons
• American Society of Ophthalmic Administrators
• Centers for Ocean Sciences Education Excellence (COSEE)
• Cesar Chavez Public Policy High School
• Charter School Resource Center
• Coeus Consortium
• Electrical Storage Association
• Farm Foundation
• The George Washington University
• Healthcare Businesswomen’s Association
• International Women’s Forum
• Johns Hopkins University / Applied Physics Laboratory
• Kuali Foundation
• McLean Community Association
• McLean Citizens Foundation
• Metals, Minerals and Materials Society (TMS)
• Microfinance Information Exchange

• Missouri Pharmacy Association
• National Academy of Public Administration
• National Association of Professional Employer Organizations
• Optica (formerly OSA)
• Parkinson’s Action Network
• The Partnership for Public Service
• Pennsylvania State University / SAFE-T Program
• Pharmacy Quality Alliance
• The Pierre Elliott Trudeau Foundation
• Rensselaer Polytechnic Institute
• Restore America’s Estuaries
• Rutgers University Institute of Marine and Coastal Sciences
• Save The Bay
• Societies Consortium on Sexual Harassment in STEMM
• Sorptive Minerals Association
• Temple University
• U.S. Chamber of Commerce Foundation
• University of Alaska
• University of Massachusetts Dartmouth
• Wayne State University Department of Otolaryngology
• Western New England University
• Women in Transportation International
• Worcester Polytechnic Institute