With over thirty years of experience in organization and leadership development, Cindy Zook Associates (CZA) serves an extensive array of domestic and international clients in the public, private and non-profit sectors. We lead and facilitate results-driven processes for Cabinet-level Secretaries, heads of Agencies and Global Fortune 500 / 1000 CEOs, Boards and their teams. We are skilled at working with technical people in every discipline and across every sector. We facilitate groups from 5 to 500 and work with individuals and teams at every level.
At CZA we have certain foundational principles that shape the way we work:
We bring tremendous energy and intentional focus to a fast-paced, effective process. Clients tell us they accomplish more than they ever believed possible in a short amount of time. We quickly shape and synthesize conversations and strategies into coherent, actionable plans, providing clients outstanding return on investment.
We use a highly interactive, collaborative method, creating a compelling vision for change. The streamlined process is expertly tailored to the needs of the client. Participants are inspired to roll up their sleeves, with a new understanding of how to leverage their strengths for collective action. These are not theoretical, “pie-in-the-sky” conversations or “touchy-feely” exercises. Our approach stimulates positive, enduring behaviors that dramatically increase the team’s impact on the organization and their world.
With a strong bias toward producing high-impact results, we do not work on the margin. We co-create impactful strategies with tangible deliverables and clear accountability. These actionable plans drive resource choices, workload assignments, and more. Our leadership and facilitation help focus our clients on delivering important outcomes that matter to the organization’s customers and stakeholders.
CZA support fast and lasting transformation for individuals, teams and entire organizations. Our suite of services is designed to work as stand-alone programs or in combination to meet a wide range of client needs.
With her vow to “never work on the margin,” Cindy is attracted to high impact work with individuals, teams and organizations producing real results that make a difference in the world. For more than thirty years, Cindy has brought her energy and drive to strategic and operational planning, organizational transformations, team development, and executive and leadership development in over a hundred private and public organizations including numerous Federal Departments and Agencies in the U.S. She has worked extensively with cross-cultural groups supporting clients at the World Bank, the International Finance Corporation, and other global companies.
Cindy is the lead facilitator for the International Women’s Forum Leadership Foundation Fellows Program, the world’s premier women’s leadership program. NASA awarded Cindy the Exceptional Public Service Medal, the second highest civilian award. Cindy began her career as an economist at the Federal Aviation Administration and was recognized with the Exceptional Service Medal, the second highest award given to Federal employees.
Cindy attended the University of Virginia and received her B.A. in economics with George Mason University, earning the Weber Peterson Scholarship Award for the highest academic standing in Economics. She got her M.A. in Economics from George Washington University.